Technical Program Manager

DO:

• •Include scale of programs (teams, regions, budget).
• •Highlight Agile, Scrum, or hybrid methodologies.
• •Quantify delivery impact (latency, revenue growth, user reach).
• •Show how you resolved bottlenecks or risks proactively.

DON'T:

• •Leave out specific metrics (budget, timeline adherence).
• •Use vague terms like 'managed projects' without scope.
• •Ignore cross-functional alignment metrics.
• •Exclude your role in program planning or roadmap definition.

DO:

• •Highlight communication channels, cadences, and templates.
• •Show mentorship or coaching of junior PMs/TPMs.
• •Include specific tools (JIRA, Confluence, Notion).
• •Mention OKR alignment or leadership influence.

DON'T:

• •Neglect stakeholder management outcomes.
• •Exclude cross-team dependency resolution.
• •Fail to mention reporting structures or update cadence.
• •Ignore mentorship achievements.

DO:

• •List major risks mitigated or issues resolved.
• •Mention change management frameworks used.
• •Include release health or delivery KPIs.
• •Show proactive risk dashboards or alerting mechanisms.

DON'T:

• •Skip examples of risk mitigation.
• •Forget to include incident response frameworks.
• •Use overly generic risk statements.
• •Ignore regulatory or compliance-related program challenges.

Performance Metrics:

• •Delivered 3 major programs with <5% budget variance
• •Improved cross-team OKR alignment by 60%
• •Achieved NPS > 60 post-release
• •Improved sprint predictability by 25%

Scale Metrics:

• •Managed $2.5M+ annual program budgets
• •Led 5+ squads across engineering and product teams
• •Delivered programs impacting 10M+ users globally
• •Orchestrated 12 cross-functional team collaborations

Business Metrics:

• •Enabled $15M+ revenue growth through program launches
• •Delivered multi-cloud migration with zero downtime
• •Improved time-to-market by 30% via PMO playbooks
• •Supported 10+ product initiatives including KYC automation

Program Management:

Agile Delivery, Scrum Execution, Release Management, Stakeholder Communication, Cross-Functional Leadership, Risk Mitigation

Tools & Platforms:

JIRA, Confluence, Asana, Notion, PMO Dashboards, Cloud Infrastructure Programs

Metrics & Governance:

OKR Alignment, Budget Ownership, NPS Monitoring, Risk Dashboards, RAID Logs, Forecasting