Account Manager

About the job

About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. About The Role Account Manager - Amazon Vendor Services, North America As an Account Manager you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services. You will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. Key job responsibilities • Establish long term partnerships with key vendor partners for the group of vendors handled. • Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. • Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. • Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data, to improve vendor experience. • Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers. • Conduct regular business reviews with the vendors, highlight business metric performance and build action plans. Basic Qualifications • 2+ years of sales or account management experience • Experience analyzing data and best practices to assess performance drivers.