Account Manager

About the job

Job Overview: Account Manager will be responsible for overseeing and managing digital marketing projects for e-commerce and other category clients, ensuring seamless execution, timely delivery, and cross-functional collaboration. The role demands a strong understanding of project workflows, client communication, and digital marketing operations to optimize project efficiency and client satisfaction. Key Responsibilities: • Develop and manage project plans, timelines, and deliverables. • Ensure timely, high-quality execution of all digital marketing projects. • Serve as the primary point of communication between cross-functional teams. • Coordinate with performance, content, design, development, and client servicing teams. • Prioritize tasks, resolve execution bottlenecks, and manage resources efficiently. • Conduct regular client meetings, updates, and reports to ensure alignment. • Oversee smooth execution of paid media, content, and social media initiatives. • Align marketing activities with client KPIs, industry benchmarks, and trends. • Analyze campaign performance with the performance team and suggest improvements. • Support seamless execution of product launches, promotions, and ad campaigns. • Streamline processes, create SOPs, and implement automation for better efficiency. • Monitor project risks, troubleshoot issues, and implement contingency plans. • Maintain real-time project tracking and performance reporting using data insights. Qualifications: • 3–4 years of experience in project coordination or project management, preferably within a digital marketing or e-commerce environment. • Strong understanding of digital marketing channels including paid media, content marketing, and social media. • Excellent communication and interpersonal skills, with experience in client-facing roles. • Ability to collaborate effectively with cross-functional teams including design, development, content, performance marketing, and client servicing. • Solid organizational and time-management skills, with a proactive approach to resolving bottlenecks and prioritizing tasks. • Comfortable working in a fast-paced environment with tight deadlines.

Requirements

• Digital marketing
• Client management
• Project coordination
• Communication skills
• Time-management

Preferred Technologies

• Digital marketing
• Client management
• Project coordination
• Communication skills
• Time-management