Account Manager – C2H (Domestic Staffing)

About the job

Job Description: Account Manager – C2H (Domestic Staffing) Role Overview We are looking for an experienced Account Manager – C2H (Domestic Staffing) to manage end-to-end staffing accounts with a balanced focus on 50% client management and 50% delivery ownership. The role demands strong client engagement, team leadership, and revenue growth capabilities. Key Responsibilities - Manage and grow domestic C2H staffing accounts, ensuring strong client relationships. - Handle client requirements, SLAs, expectations, and escalations effectively. - Drive account growth, rate negotiations, renewals, and C2H conversions. - Lead and mentor the delivery team to ensure timely and quality closures. - Track and review submissions, interviews, offers, closures, and team productivity. - Coordinate onboarding, documentation, compliance, and internal stakeholders. - Monitor hiring trends, market rates, and competitor movement to stay ahead. Required Skills & Experience - 6–18 years of experience in Domestic IT Staffing (C2H). - Proven expertise in client handling, delivery management, and team leadership. - Robust understanding of IT skills, market rates, and hiring trends. - Excellent communication, negotiation, and stakeholder management skills. - Ability to work in a fast-paced, target-driven environment.

Requirements

• Client management
• Delivery ownership
• Team leadership
• Negotiation
• Stakeholder management

Preferred Technologies

• Client management
• Delivery ownership
• Team leadership
• Negotiation
• Stakeholder management

About the company

Quess IT Staffing is a leading staffing solutions provider in India, focusing on domestic staffing services. The company helps organizations find the right talent to meet their business needs and excels in building strong client relationships.