Account Manager-Customer Onboarding

About the job

Job Role - Account Manager-Customer Onboarding Location - Pune Responsibilities • Operate as the lead point of contact for any and all matters specific to your customers. • Build and maintain strong, long-lasting customer relationships. • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors. • Ensure the timely and successful delivery of our solutions according to customer needs and objectives. • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. • Forecast and track key account metrics. • Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment. • Assist with high-severity requests or issue escalations as needed. Requirements • 2-8 year's experience in account management • Should be flexible in working shifts • Clarity in thought • Excellent communication skills • Customer handling experience About CrelioHealth CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to access and manage medical information using the same platform easily. Find out more at https://creliohealth.com/ or get updates on https://blog.creliohealth.in

Requirements

• Account management
• Customer relationship management
• Communication skills

Preferred Technologies

• Account management
• Customer relationship management
• Communication skills

About the company

CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation. We are a flourishing, Open & Flexi culture organisation with a youthful team. We are a group of young enthusiasts passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.