Account Specialist

About the job

Key Responsibilities • Coordinate with internal teams and suppliers to ensure all accounts remain debt-free, while investigating and resolving any queries or objections that arise. • Provide regular reporting on debt positions and objection levels to senior management and the ERM team. • Maintain accurate records reflecting the current status of objections and outstanding balances. • Ensure all objection and debt-related queries are promptly raised with suppliers and followed up until resolution, with updates communicated back to the client. • Accurately update databases with tariff details, contract information, and correct start dates. • Investigate data discrepancies and validation errors, working collaboratively with colleagues to correct database records where required. • Support resolution of supplier and customer queries to assist in reducing outstanding debt. • Liaise with the client’s finance team through senior colleagues regarding outstanding payments, budget requirements, and accrual reporting. • Generate accrual reports through the CRM system as required. • Send remittance advice to suppliers and ensure payments are allocated correctly. • Monitor and respond to payment reminders received from suppliers or stakeholders. • Liaise with suppliers regarding outstanding invoices and payment allocations to ensure timely closure. Key Skills & Competencies • Strong analytical and problem-solving skills • Attention to detail and data accuracy • Effective stakeholder and supplier communication • Financial reconciliation and reporting knowledge • CRM/database management experience • Ability to manage multiple priorities and deadlines

Requirements

• Communication
• Stakeholder Management
• Financial Reporting
• Analytical Skills

Preferred Technologies

• Communication
• Stakeholder Management
• Financial Reporting
• Analytical Skills