AI Implementation Manager

About the job

Who You Are The AI Implementation Manager owns the delivery and stabilization of Ema’s agentic AI solutions — from commitment through production rollout and steady state. This is not a research role, a support role or a coordination only project management role. You are the delivery leader and technical anchor during implementation, working closely with Value Engineering, Product, Engineering, Infrastructure, and customer IT and business teams. What You’ll Work On 1. End-to-End AI Delivery Ownership • Own delivery from design alignment through production rollout and stabilization • Ensure solutions align with Ema’s agentic architecture and platform capabilities 2. Feasibility Judgment & Agentic Workflow Translation • Develop a deep understanding of the customer’s business processes and constraints • Translate business workflows into feasible agentic AI workflows 3. Technical Oversight & De-Risking • Provide delivery-focused technical oversight without being the primary builder • Anticipate where AI implementations break — integrations, data quality, scale, edge cases 4. Stakeholder Leadership (Internal & External) • Act as the primary delivery point of contact for customer business and IT stakeholders • Coordinate across Engineering, Product, Data, Infrastructure, and Value Engineering 5. Delivery Management Under Pressure • Coach stakeholders and teams during high-stress phases • Reduce chaos — not amplify it — when things go wrong 6. Progress, Reporting & Stabilization • Communicate delivery progress, risks, and decisions clearly to all audiences • Track success through adoption signals and outcome-adjacent metrics, not just features 7. Team Leadership & Enablement • Provide day-to-day delivery leadership and mentorship • Promote shared standards, clear ownership, and delivery discipline.

Requirements

• Technical delivery
• Implementation management
• Stakeholder leadership

Qualifications

• 8+ years in technical delivery or implementation management roles
• Experience with agentic AI or automation

Preferred Technologies

• Technical delivery
• Implementation management
• Stakeholder leadership

About the company

Ema is building the world’s first Universal AI Employee — an agentic AI platform that automates complex, cross-system enterprise workflows end-to-end, with humans in the loop where it matters. Founded by leaders from Google, Coinbase, and Okta, and backed by top-tier investors, Ema operates at the frontier of enterprise AI execution.