AI / ML Engineer — Communication Intelligence
About the job
AI / ML Engineer — Communication Intelligence What You Will Work On You will help design and build Nova’s Communication Intelligence engine, which detects patterns in workplace communication. This includes: Building NLP systems that analyze tone, sentiment, escalation patterns, and emotional signals in conversations. Developing models that detect behavioral patterns like burnout signals, pressure spikes, toxic communication patterns, and early signs of conflict. Creating ML pipelines that analyze communication streams from email, messaging platforms, and collaborative tools. Designing systems that surface actionable insights for leadership without violating privacy. Working closely with founders to turn research ideas into real production systems. Shipping fast and iterating quickly as we move toward product launch.
Requirements
- NLP
- LLMs
- Text analysis systems
- Python
- ML frameworks
Qualifications
- 5+ years of professional experience in AI / Machine Learning engineering
Preferred Technologies
- NLP
- LLMs
- Text analysis systems
- Python
- ML frameworks
About the company
Nova is building a new category called Communication Intelligence — AI systems that understand workplace conversations and detect hidden signals like pressure build-up, emotional escalation, burnout, and communication breakdown before they become serious problems. Think of it as an early warning system for human dynamics at work. Our AI analyzes communication patterns across tools like email, Slack, and Teams to detect subtle behavioral signals and help leadership intervene early — before conflicts explode, employees burn out, or teams break down. This idea builds on Nova’s broader philosophy of emotionally intelligent technology — systems that understand how people communicate, not just what they say. We are preparing to launch our next product in 100 days, so this role is not for someone looking for a relaxed corporate environment. It will be intense, fast-paced, and demanding — but also deeply satisfying for someone who loves building meaningful technology from the ground up.
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