AI model evaluation expert

About the job

Job Description We're hiring an expert for AI model evaluation to review and validate AI prompts used to train AI agents within large Utilities/Energy companies. The successful candidate will ensure that the AI models developed accurately reflect the IT helpdesk and HR service delivery workflows typical of large organizations. • Ticket routing • Employee onboarding • IT asset handling • HR case management • SLA-driven processes The key responsibilities include reviewing and validating AI prompts, ensuring AI systems follow correct processes, working closely with AI/ML teams, and assessing whether the AI system aligns with SLA-driven processes and operational rules in the energy sector.

Requirements

• Ticket routing
• Employee onboarding
• IT asset handling
• HR case management
• SLA-driven processes

Preferred Technologies

• Ticket routing
• Employee onboarding
• IT asset handling
• HR case management
• SLA-driven processes

About the company

MyRemoteTeam Inc focuses on providing innovative solutions and support within the Utilities/Energy sector. The company prides itself on its expertise in internal IT and HR operations, leveraging advanced technologies like AI to enhance operational efficiency.