AI Model Evaluation Expert

About the job

AI Model Evaluation Expert We're hiring an experienced professional with deep expertise in internal IT or HR operations to review and validate AI prompts used to train AI agents. This is a unique opportunity to work on a cutting-edge project for a major energy provider, ensuring that AI models accurately reflect real-world internal support operations, including ticket routing, employee onboarding, IT asset handling, HR case management, and SLA-driven processes. Key Responsibilities: • Review and validate AI prompts for IT helpdesk and HR service delivery workflows. • Ensure AI systems follow the correct processes for ticket routing, employee onboarding, IT asset handling, and HR case management. • Work closely with AI/ML teams to ensure the AI is tuned to reflect real-world operations in large utilities/energy corporations. Requirements: • Deep experience in IT or HR operations within large Utilities/Energy companies. • Experience with ticket routing, employee onboarding, IT asset handling, HR case management, and SLA-driven workflows. • Familiarity with internal support operations in large enterprise environments. Ideal Profile: • IT Operations Manager – Energy Sector • HR Service Delivery Lead – Utilities/Energy If you have the expertise and are interested in joining this exciting AI project, please send your updated resume.

Requirements

• Ticket routing
• Employee onboarding
• IT asset handling
• HR case management
• SLA-driven processes

Preferred Technologies

• Ticket routing
• Employee onboarding
• IT asset handling
• HR case management
• SLA-driven processes

About the company

MyRemoteTeam Inc focuses on providing innovative solutions and support within the Utilities/Energy sector. The company prides itself on its expertise in internal IT and HR operations, leveraging advanced technologies like AI to enhance operational efficiency.