Analyst-Fraud Prevention

About the job

Job Details• Position Title: Analyst-Fraud Prevention• Career Level: P1• Job Category: Associate• Role Type: Hybrid• Job Location: Bangalore About The TeamThe Fraud Services Team is part of First Citizens India, Enterprise Operations and is responsible for detecting potentially illicit activity targeting First Citizens India client accounts and escalating illicit activity to be investigated, when appropriate. This newly set up team will play a crucial role in safeguarding the customers and organization from fraud risks by supporting end to end fraud detection, prevention and investigation processes. ImpactThis position analyzes transactions in multiple payment channels to detect suspicious or high-risk activity. This role will help to detect emerging fraud trend, reduce losses and enhance controls. This role offers high visibility and direct impact giving the opportunity to shape fraud strategies and contribute to safer banking environment. Key Deliverables• Analysis - Compiles and analyzes transactions for multiple payment channels. Reviews transactions to identify high risk situations, fraudulent activity, and internal control breakdowns. Effectively communicates analysis output. • Fraud Prevention - Investigates potential fraud, risk, or internal control breakdowns identified by transaction analysis. Determines the appropriate course of action to stop further loss. Ensures compliance with Bank regulations throughout loss prevention activities. • Business Support - Serves as a point of contact for associates or clients to discuss and resolve fraudulent activity. Protects compromised accounts to prevent subsequent fraudulent transactions. Communicates effectively with associates, clients, operations, and peer bank contacts on fraud prevention activity and techniques. • Reporting - Tracks metrics based on analysis and case information for reporting purposes. Conveys emerging trends.

Requirements

• Fraud Risk knowledge
• Analytical Skills
• Investigative Skills
• Decision making
• Collaboration
• Fraud monitoring tools

Preferred Technologies

• Fraud Risk knowledge
• Analytical Skills
• Investigative Skills
• Decision making
• Collaboration
• Fraud monitoring tools

About the company

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce.