Application Support Engineer

About the job

Job Title: Application Support Engineer Job Location: Hyderabad Customer: VIQ Solutions Educational Requirements: • BE/B-Tech in Computer Engineering, Computer Science, or an equivalent degree. Experience and Skill Requirements: 3+ years US Shift (Night Shift), 8PM - 5AM • Demonstrable experience as an Application Support Engineer in Cloud based applications including AWS, Microsoft's .NET Stack and Java. • Great attitude with the ability to foster a fun, productive working environment • Researching, diagnosing, troubleshooting and identifying solutions to resolve customer scenario specific issues. • Strong background working in a customer-facing environment and driving initiatives to improve customer satisfaction in a highly technical environments • Excellent written and verbal communication skills in English language • Knowledge or experience with application development. • Strong experience in application development and software development life cycle management in technical environments, • Capable of dealing with complex data schema, data flow, and state management, • Strong critical thinking and mindset to deal with web frontend troubleshooting including but not limited: Troubleshooting skills, logging collections (to server maybe), WebRTC media processing, browser side performance optimisation, knowing different browsers’ behaviours, • Very sensitive to end user experience and user flow, • Fluent with Git source control, and GitHub. Preferred Qualifications: • Familiar with audio, video formats, capture, encoding, decoding; • Experience with a range of audio/video tools such as WiMedia Foundation, FFmpeg, VLC, and LeadTools; Soft Skills: • Ability to thrive in a collaborative, empowered, self-organized team environment. • Good oral and written communication skills • Proficient in English – employees will be required to communicate with English-speaking colleagues. • Excellent analytical skills such as planning and problem-solving. • Passion to learn new tools and methods and expand knowledge. • Accountable, high follow through on commitments • Team player, able to mentor more junior teammates • Excellent organisation skills and attention to detail

Requirements

• Cloud-based applications
• AWS
• .NET Stack
• Java
• application development

Qualifications

• BE/B-Tech in Computer Engineering
• Computer Science
• equivalent degree

Preferred Technologies

• Cloud-based applications
• AWS
• .NET Stack
• Java
• application development