Area Head - Commercial Vehicles
About the job
Sales Manager – Commercial Vehicles is responsible for sourcing Commercial Vehicles business from the bank’s existing customer base. This role focuses on relationship management, cross-selling, and customer engagement to drive business growth and profitability. Roles & Responsibilities: • Generate Commercial Vehicles leads through internal channels including branches, relationship managers, call centres, and loan centres. • Engage with existing customers to understand financial needs and offer suitable Commercial Vehicles. • Conduct customer meetings to assess eligibility, financial standing, and property documentation. • Ensure smooth processing of applications, documentation, and disbursement coordination. • Deliver timely support and personalized service to enhance customer satisfaction. • Achieve monthly, quarterly, and annual sales targets through cross-sell initiatives. • Track and report sales performance, pipeline status, and market feedback to senior management. • Ensure adherence to internal processes, audit guidelines, and regulatory compliance. • Coordinate with credit, operations, legal, and technical teams for efficient loan processing. Secondary Responsibilities: • Maintain strong knowledge of Commercial Vehicles products, lending norms, and documentation. • Identify and convert sales opportunities from existing customer relationships. • Promote digital enablement to fulfill customer needs holistically. • Demonstrate excellent communication, presentation, and interpersonal skills. • Ensure effective cross-functional coordination and relationship management. • Utilize banking systems and customer management platforms efficiently.
Requirements
- Relationship management
- Cross-selling
- Customer engagement
- Communication skills
- Presentation skills
Qualifications
- Graduate Degree: Any stream
- Postgraduate Degree: Any stream (preferred)
Preferred Technologies
- Relationship management
- Cross-selling
- Customer engagement
- Communication skills
- Presentation skills
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