Area Manager Supermarkets

About the job

• *Job Description** • *Job Title:** Area Manager Supermarkets • *Location:** Chittoor/Mangaluru/South Bengaluru/Central Bengaluru • *Reporting To:** COO / Regional Operations Head • *Workdays**: 6 Days • *Time**: General Day shift • *Experience:** 2-11 years in Retail / QSR / Ecommerce/ Quick commerce Operations • *Qualification:** Any Grad • *Role Summary** The **Area Manager will oversee a cluster of supermarkets, driving operational excellence, sales growth, and customer satisfaction**. The role requires strong expertise in multistore operations, team leadership, and cost optimization, ensuring stores deliver on revenue, margins, and customer experience. The AreaManager will execute strategies designed by senior leadership while adapting to local market dynamics, competition, and customer trends. • *Key Responsibilities** • *1.Store Operations & Standards** • Drive store standards through rigorous **audits and SOP compliance**. • Ensure **FOH/BOH readiness, merchandising,** and lookandfeel parameters. • Monitor statutory compliance across all stores in the cluster. • *2.Sales & Freshness** • Coordinate with MPR & DC teams to ensure merchandise availability. • Drive F&V freshness and availability with Category Managers, ensuring customer missions are met. • Achieve **revenue and margin targets** across assigned supermarkets. • *3.Customer Experience** • Monitor and improve NPS through feedback analysis and corrective actions. • Reduce detractors yearonyear through proactive service interventions. • *4.Cost & Efficiency** • Monitor store overheads and identify opportunities for cost reduction. • Drive shrinkage, damage, and expiry control processes. • Optimize manpower planning and scheduling. • *5.Catchment Activation & Growth** • Partner with marketing teams to activate catchments via D2D campaigns. • Lead **new store openings (NSO) in assigned areas**, ensuring capex efficiency and operational success. • *6.People & Talent Development** • Coach store managers on operations and people management. • Build a succession pipeline by identifying and training talent. • Drive operations and service training with the training manager. • *Key Success Measures** • Realized Revenue & Cluster EBITDA • F&V RGM & Sales • SOH accuracy • Wastage reduction (Shrinkage + Damage) • Attrition trends • Store Operating Standards & REAP scores • Customer NPS improvement If interested kindly share your resume at **anvisha@beanhr.com**

Requirements

• Multi-store Operations
• Leadership
• Cost Optimization
• Sales Growth
• Customer Satisfaction

Qualifications

• Any Grad

Preferred Technologies

• Multi-store Operations
• Leadership
• Cost Optimization
• Sales Growth
• Customer Satisfaction