Assistant General Manager – Sales

About the job

Position Title: Assistant General Manager – Sales Experience in Years: Location: Mumbai About the Company: Malpani Arcade Private Limited is proud to bring the globally celebrated entertainment brand Dave & Buster’s to Bengaluru, Mumbai, and Delhi. Renowned for combining great food, drinks, arcade games, and event experiences under one roof, Dave & Buster’s offers a unique venue for unforgettable celebrations, corporate events, and casual get-togethers.Job Overview: We are looking for a passionate, strategic, and results-driven Assistant General Manager – Sales to join our dynamic marketing team. The AGM – Sales will own the national sales strategy for Dave & Buster’s India, driving revenue growth across multiple locations through structured sales processes, team leadership, and strategic partnerships. Key Responsibilities: 1. National Sales Strategy & Channel Development • Develop and implement a national sales strategy across all locations in India aligned with overall business objectives and expansion plans. • Standardize sales processes, pricing frameworks, and sales playbooks across stores to ensure consistency and scalability. • Identify new revenue streams and growth opportunities across cities and markets. • Drive pre-opening and launch sales strategies for new store rollouts to ensure strong revenue ramp-up. • Establish and nurture regional and national partnerships for long-term growth. • Build structured sales channels for Corporate accounts, School and college partnerships, Residential communities, Institutional tie-ups. • Strengthen relationships with event agencies, travel operators, and community networks. • Drive repeat business through loyalty programs and structured key account management. 2. Sales & Revenue Growth: • Drive revenue growth through corporate sales, group bookings, events, birthdays, and parties supported by annual and monthly sales plans. • Expand business opportunities via B2B tie-ups, outreach programs, and loyalty initiatives. • Build and sustain long-term partnerships with corporate clients and institutions. • Track and improve sales performance through forecasts, pipelines, and conversion ratios. 3. Leadership & Team Management: • Lead, mentor, and manage the sales team across locations. • Set sales targets, KPIs, and performance metrics. • Conduct regular performance reviews, coaching sessions, and evaluations. • Coordinate closely with Operations, Finance, and HR for seamless execution. 4. Coordination with Operations & Marketing: • Ensure seamless event execution and guest satisfaction through cross-functional coordination. • Collaborate with the Marketing team on campaigns, promotions, and brand visibility. • Ensure alignment between sales commitments and operational delivery. 5. Events & Partnerships: • Oversee planning and execution of corporate events, brand activations, tournaments, and promotions. • Build and maintain relationships with corporate clients, malls, partners, and vendors. • Negotiate commercial terms and close high-value deals. 6. Reporting & Strategy: • Prepare MIS reports, dashboards, and presentations on sales performance and forecasts. • Analyze market trends, competitor activities, and customer insights. • Ensure adherence to company policies, pricing guidelines, and brand standards. • Support expansion strategies for new store launches and city rollouts.

Requirements

• Strong leadership and people-management skills
• Excellent negotiation and client-handling abilities
• Strategic thinking with strong execution focus
• Data-driven approach to sales planning and reporting
• Strong communication and presentation skills

Qualifications

• Graduate or Postgraduate in Business, Marketing, or a related field.
• 8–12 years of experience in Sales, preferably in F&B, Entertainment, Hospitality, QSR, Retail & Leisure
• Proven experience in handling and scaling sales teams

Preferred Technologies

• Strong leadership and people-management skills
• Excellent negotiation and client-handling abilities
• Strategic thinking with strong execution focus
• Data-driven approach to sales planning and reporting
• Strong communication and presentation skills

About the company

Malpani Arcade Private Limited is proud to bring the globally celebrated entertainment brand Dave & Buster’s to Bengaluru, Mumbai, and Delhi. Renowned for combining great food, drinks, arcade games, and event experiences under one roof, Dave & Buster’s offers a unique venue for unforgettable celebrations, corporate events, and casual get-togethers.