Assistant Manager – Learning & Organizational Development

About the job

Company Background: Cvent is a global meeting, event, travel, and hospitality technology leader, with more than 5,000+ employees worldwide. As a leading cloud-based technology company, we have over 26,000 customers, including 80% of the Fortune 100 companies, in more than 100 countries. Cvent’s software solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events. Role Summary: 1. Conducting Training sessions – On-boarding, Calendar offerings 2. Instruction Designing 3. Stakeholder Management and Business Partnership 4. Vendor Management and Budget 5. Training Analytics and LMS Management 1. Training Facilitation & Delivery Conduct engaging and impactful training sessions across functions. Manage end-to-end training logistics, including nominations, communication, and participant engagement. Deliver programs aligned with the annual training calendar. Facilitate sessions for flagship managerial development programs. Lead bespoke learning interventions tailored to business needs. 2. Instructional Design Develop high-quality learning content using ADDIE or other instructional design frameworks. Create and enhance training materials leveraging tools including MS PowerPoint, Excel, Word, OneNote, and AI-based platforms such as Copilot, Azure AI, Synthesia, Beautiful.AI, along with knowledge of agentic frameworks. Maintain training documentation, ensuring accuracy, version control, and adherence to standards. 3. Stakeholder Management & Business Partnership Collaborate closely with business stakeholders to understand capability needs and learning priorities. Align and engage external vendors to meet stakeholder requirements. Co-own the successful execution of the Annual Training Calendar in partnership with business leaders. 4. Vendor Management and Budget Identify, evaluate, and onboard new training partners. Manage vendor relationships end-to-end—from registration and coordination to closure and payment processing. Managing L&D budget and expenses. 5. Training Analytics & LMS Management Measure and report training effectiveness using the Kirkpatrick Model (Levels 1–4). Administer and manage the Docebo Learning Management System (or similar LMS), ensuring data accuracy and smooth learner experience. Desired Skills & Experience: 1. MBA in HR (preferred) with 8–12 years of relevant Learning & Development experience. 2. Experience administering Docebo or any other LMS is an advantage. 3. Strong facilitation capabilities; relevant training certifications are a plus. 4. Excellent written and verbal communication skills, strong interpersonal skills, and the ability to create high-quality learning documents and reports. 5. Advanced proficiency in MS Office tools. 6. Strong networking and relationship-management skills. 7. Agile, self-driven, and passionate about people development. 8. Willingness to work EST shift at least once a week.

Requirements

• Instructional Design
• Stakeholder Management
• Vendor Management
• Training Analytics

Qualifications

• MBA in HR

Preferred Technologies

• Instructional Design
• Stakeholder Management
• Vendor Management
• Training Analytics

About the company

Cvent is a global meeting, event, travel, and hospitality technology leader, with more than 5,000+ employees worldwide. Cvent's software solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.