Assistant Training Manager - Partner Screener
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About the job
We are hiring for the role of Assistant Training Manager - Partner Screener The Assistant Trainer – Partner Screening (InstaHelp) will be responsible for first-level screening and quality evaluation of service partners before they move to the next stage of onboarding. This role focuses purely on screening, assessment, and quality checks to ensure only the right partners move forward. This is an office-based role and works closely with Partners, Trainers, Category teams, and Supply Operations. Location: Delhi Employment Type: Contractual (6 months) Requirements: ● 1.5 to 10 years of experience in partner screening, operations, customer handling, training support, or similar roles. ● Experience in high-volume screening / assessment environments preferred. ● Well-behaved, soft-spoken, and professional in communication. ● Comfortable with screening in regional languages. ● Strong listening, evaluation, and judgment skills. ● Support training and onboarding operations as required. ● Prior experience in Housekeeping / Guest Services / Customer Support / Blue-collar workforce management or hiring is preferred. Other Details Contract duration: 6 months Payroll: Third-party 6 days working model Immediate joiners preferred.
Requirements
- Screening
- Customer handling
- Training support
Qualifications
- Experience in partner screening
- Experience in operations
Preferred Technologies
- Screening
- Customer handling
- Training support
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About the company
Urban Company is a platform that connects service professionals with customers, helping to improve service delivery.
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