Associate General Manager - Design

About the job

As an Associate General Manager - Design, you will own the revenue of a region and manage the critical growth and performance metrics of both the business and people. You will take complete ownership of business-critical initiatives - product launches, internal process improvements, category expansion, vendor base, etc. • Contribute actively to business decisions through both qualitative inputs and in-depth quantitative analysis. • Developing the ecosystem for a successful Design experience, both for the internal teams and the customers. • Have a strong understanding of both the design requisites and customer experience required to maximize business results. • Developing, leading, motivating, and managing a young and ambitious city team (cohort of Business / Design Managers, Territory Area Managers, Designers, DPs, LPs etc on a day-to-day basis. • Own the quality of Design Closure of Livspace catalogue products (Kitchen, Wardrobe, Storage, Furniture & Decor) and essential home improvement services for the region. • Ability to drive and meet KPIs such as successful and timely design sign-offs, snag-free / error-free designs, sales / category penetration, C-sat - happy customer experience, E-sat - happy team members. • Be the voice of the city and customer inside Livspace, so that constant feedback comes in and helps Livspace improve continuously.

Qualifications

• B.Arch or equivalent degree
• 6 to 7 years in an interior fit-out business