Associate - Onboarding and Engagement
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About the job
Role Overview: Eaze is a sister app of Lokal where Eaze is an emotional wellness platform where you can connect and talk with experienced wellness buddies, who empathize with your experiences and will help you to feel good within minutes. We're looking for a skilled individual for the role of Associate - Onboarding and Engagement to handle the recruitment, training, and onboarding of our wellness buddies and be responsible for their performance and development during their tenure with the platform. Key Responsibilities: - Process leads generated through multiple channels and guide potential candidates through the application process. - Schedule and conduct interviews to evaluate candidates on key skills such as communication, empathy, and emotional maturity. - Develop and deliver training programs that equip wellness buddies with the necessary skills and knowledge for success on the platform. - Facilitate a smooth onboarding process that integrates new wellness buddies into our community guidelines and operational standards.
Requirements
- Onboarding
- Training
- Communication
- Empathy
- Social Media
Qualifications
- 1 year of experience in Supply operations, Chatrooms, Social Media
- Good understanding of mental health principles
Preferred Technologies
- Onboarding
- Training
- Communication
- Empathy
- Social Media
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About the company
Lokal is India's largest regional content and services platform, built for the 500 million+ internet users from tier 2+ towns. Founded by IIT alumni, Lokal started in 2018 to address the lack of relevant local content and now goes beyond content to solve real, everyday problems of Bharat.
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