Associate Program Manager

About the job

We are hiring for the role of Associate Program Manager for one of the leading EdTech company based in Bangalore. Role & Responsibilities : • Problem-Solving & Collaboration ○ Proactively identify and resolve operational challenges to ensure smooth execution. ○ Conduct pre- and post-mortems to troubleshoot issues and implement damage control as needed. ○ Work cross-functionally with instructors, product teams, and support teams to drive program success. ○ Build and maintain strong, trust-based relationships with key stakeholders. ○ Communicate effectively in both written and verbal formats across teams and leadership. • Execution & Operations ○ Take end-to-end ownership of stakeholder management, including onboarding, training, work assignment, performance evaluation, payments, and deboarding. ○ Develop, execute, and maintain detailed operational plans to ensure seamless program execution. ○ Track and manage daily, weekly, and monthly tasks with precision and timeliness. ○ Ensure high-quality, error-free deliverables that exceed team standards. ○ Monitor and report workstream progress to support strategic decision-making. ○ Draft policies and document processes to enhance efficiency and standardization. ○ Leverage internal tools (e.g., Google Sheets, Excel, Power BI, and other analytical tools) for data-driven decision-making. ○ Identify and implement process automation and optimization strategies. ○ Independently manage and scale up to three workstreams simultaneously. • Team Collaboration & Contribution ○ Work closely with peers to drive collective team success and operational excellence.

Requirements

• Problem Solving
• Collaboration
• Stakeholder Management
• Analytical Skills

Qualifications

• Background in finance
• Experience in finance operations

Preferred Technologies

• Problem Solving
• Collaboration
• Stakeholder Management
• Analytical Skills