Associate Strategic Program Manager

About the job

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster Fictiv exists to help product innovators create. Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictiv’s four global manufacturing centers in India, Mexico, China, and the U.S.. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply chain risk—ensuring they can move from prototype to full-scale manufacturing with speed and confidence. To date, Fictiv has delivered more than 35 million commercial and prototype parts for industries such as aerospace, robotics, automotive, climate tech, and more, helping them innovate faster, free up precious resources, and drive profitable growth. Impact In This Role As an Associate Strategic Program Manager (SPM) at Fictiv, you will work alongside some of the world’s leading enterprises and innovative startups to help accelerate their product launches while maintaining the highest quality standards. In this role, you will closely support the Strategic Program Management team in executing complex programs, helping ensure customers’ products launch on time, within budget, and at optimal quality. What You’ll Be Doing • Build strong relationships with internal stakeholders and support customer-facing interactions as needed to deliver high-quality service • Maintain accurate and up-to-date program status across multiple systems to support business decision-making processes • Apply your knowledge of operations or manufacturing to identify process gaps, risks, and drive operational improvements • Collaborate with cross-functional teams to enhance program efficiency and customer satisfaction • Track and report on program milestones, supporting adjustments to timelines and deliverables to meet quality and delivery standards • Support customer change requests and project updates on multiple platforms (external and internal) • Ability to travel 10% annually • Quality: All employees are expected to maintain and contribute to the QMS Desired Traits • Bachelor’s degree in Mechanical, Manufacturing or Industrial Engineering • 3+ years of manufacturing operations experience or 1-2 years of related experience • Detail-oriented, strong organizational, program management, and time management skills, with the ability to prioritize and manage multiple tasks • Excellent verbal and written communication skills; experience working with diverse, cross-functional teams is a plus • Proactive self-starter with a passion for learning, continuous improvement, and driving operational success • Experience working with global manufacturing sites, in customer-facing role is preferred • Basic knowledge of manufacturing processes such as CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, or Assembly is preferred