Associate - Technical Product Manager

About the job

Product Ops at OakNorth is about designing and running the processes, tooling, and controls that enable the business to scale with accuracy and speed. You'll start by running today's manual workflows, then lead the transition to automated, data-driven systems that improve reporting turnaround, rate-change governance, and partner satisfaction. What you'll do: • Build and deploy AI-powered agents: AI-driven automations or copilots across a focused set of non-engineering OakNorth teams within 6-12 months. • Map processes, build workflows using tools such as Gumloop, n8n, Notion, Cursor, or ChatGPT plugins. • Measure impact via dashboards, QA checks. • Seed an AI-native culture. • Automate insights, develop dashboards and self-serve tools. • Design and execute rate changes accurately. • Deliver compliance reporting. • Manage partner support SLAs. • Introduce monitoring & controls. • Incorporate partner and stakeholder feedback. • Support launches and incident response. What you'll bring: • 2-4 years' experience in Product Operations, Analytics, or Data Ops within fintech, banking, or SaaS. • Technical fluency with low-code/no-code. • SQL and or Python skills. • Operational empathy and excellent communication skills. Nice to have: • Experience with GitHub Actions, Airflow, or Zapier. • Familiarity with UK retail savings and Consumer Duty obligations. • Prior experience with AI/LLM tools.

Requirements

• Product Operations
• Analytics
• Data Ops
• SQL
• Python
• Communication

Qualifications

• 2-4 years experience
• Technical fluency with low-code/no-code

Preferred Technologies

• Product Operations
• Analytics
• Data Ops
• SQL
• Python
• Communication

About the company

We're OakNorth Bank and we embolden entrepreneurs to realise their ambitions, understand their markets, and apply data intelligence to everyday decisions to scale successfully at pace. Banking should be barrier-free. It's a belief at our very core, inspired by our entrepreneurial spirit, driven by the unmet financial needs of millions, and delivered by our data-driven tools. And for those who love helping businesses thrive? Our savings accounts help diversify the high street and create new jobs, all while earning savers some of the highest interest on the market. But we go beyond finance, to empower our people, encourage professional growth and create an environment where everyone can thrive. We strive to create an inclusive and diverse workplace where people can be themselves and succeed.