Associate Training Manager
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About the job
Job Requirements About the Role Are you passionate about empowering teams through impactful training? As an Associate Training Manager at IDFC First Bank, you’ll lead engaging sessions that blend process expertise with soft skills mastery—shaping confident, customer-ready professionals. If you love creating learning experiences that drive performance, this role is made for you! Key Responsibilities • Deliver process and soft skills training for new hires and existing staff. • Design training content and conduct refreshers based on performance metrics. • Measure training effectiveness and drive continuous improvement. • Collaborate with cross-functional teams for smooth rollout of updates and new launches. • Stay updated on products and processes; act as a subject matter expert.
Requirements
- Training Delivery
- Content Creation
- Communication Skills
- Analytical Mindset
Qualifications
- Graduate in any discipline
Preferred Technologies
- Training Delivery
- Content Creation
- Communication Skills
- Analytical Mindset
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About the company
IDFC FIRST Bank is a private sector bank that provides a range of banking and financial services, focusing on delivering a superior and unified customer experience. It aims to empower its customers with robust financial solutions and the innovative use of technology, aligning growth with sustainability and enhancing overall customer satisfaction.
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