Back-Office Executive Fraud Investigation

About the job

Roles and Responsibilities• Review and analyze seller accounts and transaction activities to identify potential fraud or suspicious behavior.• Conduct detailed account investigations to ensure compliance with platform policies and guidelines.• Monitor and evaluate specific transactions and account patterns that may indicate fraudulent activity.• Make decisions on whether an account can continue operating or requires restriction/action based on investigation findings.• Maintain accurate documentation of investigations and account reviews in internal systems.• Escalate high-risk or complex cases to the appropriate fraud or risk management teams.• Follow established fraud prevention protocols, policies, and quality standards.

Requirements

• Analytical skills
• Attention to detail
• Risk identification
• Compliance knowledge

Preferred Technologies

• Analytical skills
• Attention to detail
• Risk identification
• Compliance knowledge

About the company

Teleperformance is a global leader in providing digital business services and boasts a diversified portfolio across sectors. Their team is dedicated to ensuring compliance and prevention of fraud on their platforms while maintaining high operational standards.