Branch Manager (Gold Loan)
About the job
Location Name: Jagadhari - Buriya Chowk Job Purpose This position is open with Bajaj finance limited Duties And Responsibilities Responsibilities: • Responsible for overall branch operations, performance & profitability of the branch. • Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility. • Plan, conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth. • Focus on customer engagement for new customer acquisitions & retainment of old customers. • Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. • Joint custodian of the Vault with responsibility of safekeeping of pledged securities as per company policies. • Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. • Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. • Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance. • Maintaining quality & performance of the business, preparing various reports of the same and taking necessary actions for growth of business in branch. • Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc. • Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. • Responsible for correct valuation & maintenance of 100% process compliance at branch. • Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. Required Qualifications And Experience Education & Skill Qualifications: • 4-7 years of relevant experience required. • Bachelor’s Degree/Post-graduation Degree preferred. • Previous experience in gold loan banking, gold loan products, management or client service preferred. • Consistently demonstrates clear and concise written and verbal communication skills.
About the company
Bajaj Finserv is a leading financial services company that provides a wide range of products and services aimed at empowering individuals and businesses. They focus on maintaining strong customer relationships and offering efficient service in gold loan banking and related products.
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