About the job
Role : Branch Office Director Location : Coimbatore (remote) Salary : 9-10 LPA This role will ensure smooth day-to-day operations, improve processes, manage teams, meet SLAs, and support business growth. Key Responsibilities • Oversee delivery, team operations, and internal workflows • Manage teams, resource planning, and productivity • Ensure SLA adherence, quality, and handle escalations • Strong people-management capabilities and demonstrated HR skills, as the role will involve supervising staff and coordinating daily operations. • Strong operational execution • Data-driven decision-making • Process improvement mindset Experience • 5–10 years professional background in the IT sector, preferably with experience in software development and / or web development. • Experience in publishing company is highly preferred. • Fluency in English (International exposure is preferred) • Bachelor’s / MBA preferred
Requirements
- Team Management
- Process Improvement
- Operational Execution
- HR Skills
Qualifications
- 5-10 years in IT
- Bachelor's / MBA preferred
Preferred Technologies
- Team Management
- Process Improvement
- Operational Execution
- HR Skills
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