Business Analyst

About the job

Role Description • Analyze business processes and workflows to identify gaps, improvements, and automation opportunities. • Conduct structured requirement workshops with business stakeholders and document BRDs, FRDs, user stories, and acceptance criteria. • Translate business needs into technical specifications and system design inputs. • Work closely with development, QA, and product teams to ensure solutions meet business expectations. • Support production issues through SQL-based troubleshooting and impact analysis. • Develop and maintain process flows, requirement documents, and user guides. • Act as a liaison between business teams and technical teams for smooth communication and delivery. Critical to Quality Parameters (CTQs) Skills Things to Check During Interview Skill Proficiency Level Must Have / Good to Have Business Analysis• Understanding of business processes• Ability to map workflows and identify improvements• Clarity in requirement articulation Level 3–4 Must Have Requirements Gathering• Experience conducting requirement workshops• Ability to write user stories & acceptance criteria• Converts business inputs into structured requirements Level 3–4 Must Have Technical Specifications & System Understanding• Ability to translate business needs into technical specs• Understanding of systems, integrations, APIs• Strong grasp of functional design Level 3–4 Must Have SQL & Data Analysis• Hands-on SQL• Able to validate and troubleshoot data issues• Supports root-cause analysis Level 3–4 Must Have Agile & Project Management Tools• Experience in JIRA, Confluence, ADO• Comfortable with Agile ceremonies• Manages backlogs and sprint boards Level 3–4 Must Have BPMN / Process Modeling• Creates process diagrams, workflows, swimlanes• Can represent business flows visually Level 2–3 Good to Have API & Integration Understanding• Understanding JSON/XML• Familiar with data mapping & API behavior• Works with dev teams on integration requirements Level 3–4 Good to Have FinTech / Financial Services Domain• Familiarity with payments, banking workflows• Understanding of compliance and financial processes Level 2–3 Good to Have Soft Skills Soft Skill Description Skill Proficiency Level Problem-Solving & Analytical Thinking Quickly analyzes issues, identifies root causes, and proposes practical solutions. Level 3–4 Collaboration & Communication Works well with cross-functional teams; communicates requirements and issues clearly. Level 3–4

Requirements

• Business Analysis
• Requirements Gathering
• Technical Specifications
• SQL & Data Analysis
• Agile & Project Management

Preferred Technologies

• Business Analysis
• Requirements Gathering
• Technical Specifications
• SQL & Data Analysis
• Agile & Project Management