Business Analyst – Subject Matter Expert (L2)

About the job

Business Analyst – Subject Matter Expert (L2) Experience: 3 years & above Location: Chennai (Hybrid) Engagement: Full-time / Open to Fractional Consulting Domain: US Healthcare / Life Sciences Role Overview: You will act as a Business Analyst - SME for our Healthcare / Life Sciences vertical, collaborating with product, engineering, delivery and client teams to design, validate and drive solutions on the elsAi platform. You’ll help turn domain challenges into scalable, AI-enabled workflows, ensuring our product connects with real industry use-cases and delivers measurable impact. Key Responsibilities: - Work with stakeholders (internal & client) to understand business processes, pain points and opportunities within US Healthcare / Life Sciences (provider, payer, life sciences, BPO). - Translate business needs into functional requirements, solution maps, user stories and process flows specific to the elsAi product environment. - Validate and prioritize use-cases where GenAI can add value: e.g., document summarization, regulatory compliance, data ingestion, analytics, Q&A for healthcare data. - Collaborate with product & engineering teams to ensure design aligns with domain requirements, compliance (HIPAA, etc.), and scalable architecture. - Develop process documentation, SOPs, business rules, data flows and hand-over materials for delivery teams. - Support proof-of-concepts or pilot engagements (especially in fractional consulting mode) to validate value with clients, gather feedback and refine requirements. - Monitor and report on solution adoption, business benefits (e.g., time saved, accuracy improved), and assist in continuous improvement of the elsAi solution in the vertical. - Stay informed on US Healthcare / Life Sciences trends, regulatory frameworks, and technology shifts to inform product roadmap and client strategy. Required Skills & Experience: - Minimum 3 years of experience in the US Healthcare / Life Sciences domain. - Proven experience as a Business Analyst, SME or Process Consultant in healthcare operations, payer/provider, life science research, or BPO servicing the US healthcare market. - Strong understanding of US healthcare workflows (e.g., claims, RCM, clinical trials, regulatory compliance) and life sciences (drug development, regulatory submissions, data analytics). - Experience working with data, defining business rules, process flows, user stories and translating them into product features. - Excellent communication skills—able to articulate domain concepts to technical teams and business teams alike. - Comfortable working in a fast-paced, product-led environment, managing ambiguity and driving clarity. - Ability to work either full-time or as a fractional consultant (for e.g., engaged part-time to deliver specific projects or use-cases). Preferred / Plus: - Experience with AI/ML projects, GenAI platforms, or intelligent agents. - Prior exposure to product development lifecycle: ideation, use-case mapping, MVP, deployment. - Familiarity with HIPAA, FDA, GxP or other regulatory/compliance frameworks in the US healthcare / life sciences context. - Agile/Scrum exposure, ability to work closely with engineering/product teams. - Experience in offshore / BPO delivery models supporting US healthcare clients. Why Join Us? - Opportunity to work on a cutting-edge AI accelerator product (elsAi) and directly impact the Healthcare / Life Sciences vertical. - Act as a key enabler in shaping how AI is leveraged for business transformation in healthcare. - Flexible engagement model (full-time or fractional), allowing you to contribute strategically and work with variety of clients and projects. - Be part of a growth-focused team at OptiSol Business Solutions, collaborating across product, engineering and delivery globally. More about our platform & culture: - elsAi Foundry: https://www.elsaifoundry.ai/ - Culture: https://culture.optisolbusiness.com/

Requirements

• Healthcare knowledge
• Data analysis
• Project management
• AI/ML
• Communication

Preferred Technologies

• Healthcare knowledge
• Data analysis
• Project management
• AI/ML
• Communication

About the company

OptiSol focuses on using cutting-edge AI technology to solve complex problems in healthcare.