Business Development Director

About the job

Location: India ( Bangalore, Mumbai, Kolkata, gurgoan) Experience Required: Minimum 10 years in business development and expansion in KPO industry, with strong exposure to global markets (preferably US and EMEA). Role Overview: We are seeking a seasoned and entrepreneurial Business Development Director to spearhead our expansion internationally (with inclination in the US & EMEA markets), h ... ave a go-to-market strategyfor revenue delivery with new US-based logos, working closely with a lean inside-sales team.The ideal candidate to have a proven track record of generating new business, building strategicpartnerships, and scaling client relationships in the outsourcing/KPO space. Key Responsibilities: • Market Expansion: Identify and pursue new business opportunities across financial services,consulting firms, corporates, and other relevant sectors, preferably in the US & EMEA. Prioritise high-value segments and craft entry plans aligned to IAL capability road-map. • Client Acquisition: Build and manage a robust pipeline of prospects; convert leads into long-term clients. Lead the full sales cycle - prospecting, solutioning, proposal, commercials, SOW and negotiate to closure. • Consultative Selling: Engage with CEOs and senior decision-makers to understand their needs and help us craft tailored outsourcing solutions. • Strategic Partnerships: Develop and nurture relationships with key stakeholders to drive multi-year, scalable engagements. • Account Scale-Up: Drive cross-sell/upsell, embedding IAL as a strategic and preferred partner. • Cross-functional Collaboration: Work closely with delivery, marketing, legal, and operations teams to ensure seamless onboarding and client satisfaction (ensuring proposals are competitive and compliant). • Thought Leadership: Represent IAL at global industry events, webinars, and forums to enhance brand visibility. • Revenue Growth: Meet and exceed quarterly and annual revenue targets through strategic account management and upselling. Operational Expectations: • India-Based, Global Focus: Operate from India while driving international business development. • Time Zone Alignment: Adjust working hours to overlap with US East/Central time zones for client calls, virtual meetings, and relationship building. • Remote Engagement: Leverage digital channels (email, LinkedIn, video conferencing) for prospecting, solutioning, and negotiations. • Collaboration with Delivery Teams: Work closely with India-based operations and delivery teams to ensure proposals, commercials, and onboarding align with client expectations. • Travel Flexibility: Occasional international travel for client meetings, industry events, and relationship deepening (as required). • Cultural Navigation: Demonstrate sensitivity to global business norms. Candidate Profile: • Experience: ✓ 10+ years in in Business Development / Sales in Knowledge Process Outsourcing, Financial Research, Analytics or similar ✓ Demonstrated track record of $5–10M+ annual new logo sales • Domain Credibility: ✓ Strong understanding of how offshoring works in capital-markets data workflows, structured-finance processes, ESG data supply-chains, or middle-/front-office research operations • Network ✓ Established CXO / Head-Operations relationships within banks, asset managers, rating agencies, consulting majors or Fortune 1000 corporates in the US ✓ Strong network across financial services, consulting, and ESG-focused organizations in the US • Skills ✓ Consultative selling, solution-crafting, commercial negotiation, and executive presentation abilities ✓ Ability to handle client objections, demonstrate the value of our knowledge services platform and close deals ✓ Comfortable working with globally distributed delivery teams and navigating multi-cultural contexts • Education ✓ MBA / master’s in finance, Economics, or Analytics preferred. CFA, CAIA, FRM or equivalent certifications are a plus Preferred Extras: • Experience setting up green-field sales operations or scaling a boutique KPO in North America • Proven track record of new account acquisition and scaling client relationships • Familiarity with Gen-AI/LLM use-cases in financial research or data operations and can ideate tools/ solutions which are easy-sell • Entrepreneurial mindset with a passion for building and scaling business lines • Ability to work independently and collaboratively across global teams

Requirements

• Business Development
• Sales
• Consultative Selling
• Commercial Negotiation
• Client Acquisition

Qualifications

• MBA
• Master’s in Finance
• Economics
• Analytics

Preferred Technologies

• Business Development
• Sales
• Consultative Selling
• Commercial Negotiation
• Client Acquisition