Business Leader- Commercial Growth & Operations
About the job
Role Description: The Business Leader- Commercial Growth & Operations will serve as the operational and commercial anchor of TIRUN’s core business. This role is designed for a senior business operator who combines sales execution discipline with a strong marketing and growth mindset- someone who understands customer funnels, distribution ecosystems, and digital leverage, and can translate that into scalable performance. Key responsibilities: A. Drive Commercial Performance: • Own revenue execution across TIRUN’s distribution ecosystem • Improve sales productivity, pipeline discipline, and conversion rigor • Align incentives, targets, and execution frameworks for predictable growth B. Integrate market-led growth thinking: • Strengthen customer funnel thinking across acquisition, conversion, and retention • Collaborate with marketing teams to drive data-informed commercial decisions • Improve positioning, partner engagement, and demand generation strategies C. Digital & process enablement: • Drive adoption of digital tools that improve visibility, productivity, and decision-making • Modernize operating workflows and reporting cadence • Establish data-driven performance systems D. Operational Excellence: • Build structured operating rhythms across teams • Improve cross-functional coordination • Ensure execution does not depend on individuals but on systems E. Leadership & culture: • Lead senior teams with clarity, accountability, and outcome orientation • Build a culture that balances speed with discipline • Encourage ownership, customer thinking, and continuous improvement F. External representation: • Represent TIRUN with partners, stakeholders, and principals • Strengthen credibility and commercial relationships • Act as a trusted leadership face of the organization
About the company
TIRUN Travel Marketing is the exclusive India Representative for Royal Caribbean Cruises Ltd., managing a portfolio including Royal Caribbean International, Celebrity Cruises, Azamara Club Cruises, and Silversea. With over 30 years of partnership, TIRUN has been a pioneer in introducing the concept of cruising in India since 1993.
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