Business Operations Manager

About the job

Key Responsibilities: Business Planning with Brand & Portal: • Collaboration with vendors and customers for effective business planning. • Monitoring and alignment of marketing activities such as deals of the day (DOTDs), limited deals (LDs), events, and direct mail (DM) campaigns. • Optimization of Losung360 account health. • Development of seasonal and category-level strategies in coordination with the brand and portal. • Monitoring and comparing target versus actual achievements for both the brand and the portal. Operation Hygiene: • Implementation of fulfillment and standard operating procedures (SOPs) according to portal and vendor guidelines. • Planning inventory, including sellout, space allocation, and procurement. • Benchmarking prices and analyze competitors. • Coordinating SOP implementation and new developments. • Monitoring sales, returns, and damage ratios. Finance Health: • Monitoring payments and assisting the finance team. • Reconciliation of profit and loss statements. • Reporting on the cost of goods sold (COGS), media plans, and vendor/customer service charges. Coordination with Brand and Clients: • Planning and executing strategies at the brand and category levels. • Enhancing processes for better efficiency. • Coordinating business plans and execution with the brand. • Ensuring listing and catalog hygiene. • Monitoring product health at the SKU level. Team Management & Progress Monitoring: • Assigning and monitoring daily tasks and recognition and rewards (R&R). • Generating and analyzing management information system (MIS) reports. Qualifications: • Experienced in portal operations (3-4 years), specializing in Amazon and Flipkart, demonstrating deep e-commerce understanding. • MBA or similar management degree from a reputed University. • Proficient in data analysis using Microsoft Excel and Google Sheets to drive informed decisions. • Effective team manager, skilled in task assignment and progress monitoring, with essential leadership qualities. • Exceptional communicator, ensuring smooth collaboration with teams, vendors, and customers.

Requirements

• Data analysis
• Team management
• Project management
• E-commerce operations

Qualifications

• MBA or similar management degree

Preferred Technologies

• Data analysis
• Team management
• Project management
• E-commerce operations