Business Strategy and Operations Specialist

About the job

We seek a talented individual to drive strategic planning, operational efficiency, and business growth in the fintech sector. Key Responsibilities: - Formulate business strategies based on market research, competitor analysis, and internal performance metrics. - Implement initiatives to enhance operational efficiency, customer experience, and profitability. - Support expansion into new markets and partnerships through regulatory, market, and risk assessments. - Monitor key performance indicators (KPIs) and develop dashboards to track performance, identify trends, and inform data-driven recommendations. - Collaborate with product and technology teams to streamline onboarding, payments, and transaction flows. - Conduct feasibility and impact analyses for new mobile money features, services, and innovations. - Prepare reports and presentations for senior leadership to support strategic decision-making. - Assist project management activities and ensure timely execution of strategic initiatives.

Requirements

• Business strategy
• Operational efficiency
• Market research
• Customer experience
• Data analysis

Qualifications

• Bachelor's degree in Business, Economics, Finance, Data Analytics, or a related field

Preferred Technologies

• Business strategy
• Operational efficiency
• Market research
• Customer experience
• Data analysis