Chief of Staff

About the job

Job Description: Founders Office / Chief of Staff Experience: 7–10 Years Location: Noida 1. Role Summary & Key Objectives • The Founders Office / Chief of Staff will act as a strategic extension of the Founder(s), driving execution across priority initiatives, improving operational rigor, and enabling faster, better decision-making. This role blends strategy, analytics, project execution, and stakeholder management. • The key objective is to convert vision into execution ensuring company-wide priorities are clearly defined, tracked, and delivered, while freeing up the Founder(s) to focus on growth, customers, and long-term strategy. 2. Core Responsibilities • Strategic Execution & PMO for Leadership Initiatives • Drive execution of cross-functional strategic initiatives owned by the Founder(s). • Translate high-level goals into actionable plans, milestones, and metrics. • Business Planning & Performance Tracking • Own company-level OKRs, dashboards, and review cadences. • Track progress against business goals and flag risks, delays, or misalignment. • Founder Support & Decision Enablement • Prepare briefs, analyses, presentations, and recommendations for leadership decisions. • Act as a thought partner to the Founder(s) on strategy, priorities, and trade-offs. • Cross-Functional Coordination • Work with leaders across Sales, Product, Tech, Finance, HR, and Operations to ensure alignment. • Resolve bottlenecks and drive accountability without formal authority. • Special Projects & High-Impact Initiatives • Lead confidential or high-priority projects such as GTM planning, org design, M&A support, or process transformation. • Communication & Governance • Drive leadership meetings, operating reviews, and follow-ups. • Ensure clear communication of decisions and priorities across the organization. • Process & Operating Rhythm Improvement • Design and implement processes that improve speed, clarity, and execution discipline. 3. Must-Have Skills (Technical & Soft Skills) Technical / Functional Skills • Strong understanding of business operations, strategy, and execution frameworks. • Experience in program management, PMO, or strategy execution roles. • High analytical capability—comfortable with data, metrics, dashboards, and financial basics. • Ability to create board-level and leadership presentations. • Familiarity with OKRs, KPIs, operating cadences, and performance management. Soft Skills • Exceptional communication, judgment, and stakeholder management. • High level of ownership, discretion, and confidentiality. • Strong problem-solving and structured thinking. • Ability to influence without authority and drive alignment. • Comfort operating in ambiguity and fast-changing environments. • Executive presence and maturity. 4. Good-to-Have Skills • Background in consulting, startup leadership, or scaling organizations. • Experience working directly with founders, CXOs, or boards. • Exposure to SaaS, technology, or IT services businesses. • Understanding of fundraising, investor relations, or M&A processes. • MBA or equivalent advanced business education (preferred, not mandatory). 5. Experience Requirements • 7–10 years of professional experience in strategy, operations, consulting, PMO, or leadership-adjacent roles. • Proven experience driving cross-functional initiatives in high-growth or complex environments. • Track record of working closely with senior leadership and influencing outcomes. 6. KPIs / Success Metrics • Execution Effectiveness: % of strategic initiatives delivered on time and within scope. • Founder Leverage: Reduction in operational load on Founder(s); quality of decision support. • Business Alignment: Clarity and adoption of company priorities across teams. • Operational Cadence: Consistency and effectiveness of OKRs, reviews, and follow-ups. • Stakeholder Feedback: Trust and effectiveness as perceived by the leadership team. • Impact of Special Projects: Measurable business outcomes from high-priority initiatives.

Requirements

• Strategic execution
• Project management
• Stakeholder management

Qualifications

• MBA or equivalent advanced business education

Preferred Technologies

• Strategic execution
• Project management
• Stakeholder management