Chief Operating Officer (COO)

About the job

The COO will lead the company’s operations end-to-end, drive underwriting discipline, elevate claims governance, client servicing standards, and manage reinsurance relationships with international partners. The successful candidate will play a central role in shaping the future of the organization and will be groomed to take over as Chief Executive Officer within 12–18 months. Key Responsibilities: • Lead operations across underwriting, claims, reinsurance, IT, HR, and customer service and management reporting. • Strengthen underwriting frameworks for Property, Liability, Engineering, Marine, and Specialist portfolios. • Oversee complex and high-value claims; work closely with adjusters, engineers, surveyors, and reinsurers. • Manage treaty and facultative reinsurance programs; liaise with global reinsurers and brokers. • Drive digital transformation, process optimization, and core system enhancements. • Build governance standards, ERM frameworks, and regulatory compliance. • Mentor and uplift technical capabilities across all teams. • Execute strategic expansion and prepare the company for scalable growth. Minimum Qualifications & Experience: Qualifications: • Bachelor’s degree in Insurance, Risk, Business, Finance, or related discipline. • Professional certifications highly preferred: ANZIIF, ACII/Chartered Insurer, or equivalent. Experience: • 10–15 years of experience in general insurance. • Strong underwriting capability (Property, Engineering, Liability). • Proven handling of complex claims in industrial, liability, marine, or aviation segments. • Reinsurance exposure (treaty & facultative) is mandatory. • Leadership experience: Head of Underwriting/Claims/Reinsurance or senior manager in a respected insurer. • Experience in operational transformation or system migration is an added advantage. Who Should Apply? This role suits candidates who are: • Senior managers in a mid-sized insurer ready to step up to C-Suite. • Mid-level managers from large insurers with strong technical depth seeking rapid career growth. • Insurance professionals with a balanced mix of underwriting, claims, and reinsurance experience. • Leaders who enjoy hands-on execution, multicultural environments, and emerging-market challenges.

Requirements

• Underwriting
• Claims Management
• Reinsurance
• Leadership
• Digital Transformation

Qualifications

• Bachelor’s degree in Insurance, Risk, Business, Finance, or related discipline
• Professional certifications: ANZIIF, ACII/Chartered Insurer

Preferred Technologies

• Underwriting
• Claims Management
• Reinsurance
• Leadership
• Digital Transformation

About the company

Tarasakthi Consultancy Private Limited is an organization focused on the insurance sector, providing operational leadership and management within underwriting, claims, reinsurance, and other essential areas to enhance the overall governance and efficacy of insurance practices. The COO is pivotal in shaping the future of the organization.