Client Account Manager – Competitive Intelligence

About the job

Location India (Remote / Hybrid) | Supporting Global (US & EU) Clients Company Anervea.AI About Anervea & AlfaKinetic Anervea is an AI-native pharma intelligence company building next-generation platforms for Competitive Intelligence, Commercial Analytics, and Real-World Evidence-driven decision-making. AlfaKinetic is Anervea’s flagship Competitive Intelligence platform used by global pharma and biotech companies across oncology, rare diseases, neurology, and specialty therapeutics. It acts as a single source of truth for competitor tracking, pipeline intelligence, clinical trials, conferences, KOL activity, and AI-generated CI insights. We are looking for a Client Account Manager – Competitive Intelligence to own client relationships and ensure AlfaKinetic delivers continuous, high-impact value to our key global accounts. Role Overview The Client Account Manager will act as the primary interface between Anervea and AlfaKinetic clients, ensuring platform adoption, insight quality, and strategic alignment with client CI and commercial teams. Key Responsibilities 1. Client Ownership & Relationship Management - Own day-to-day relationships with assigned AlfaKinetic clients (Global CI, Strategy, Marketing, BD teams). - Act as the single point of contact for platform usage, insights, requests, and escalations. - Build long-term trusted-advisor relationships with client stakeholders. 2. Competitive Intelligence Delivery & Insight Management - Understand each client’s therapy area, competitive landscape, and strategic priorities. - Ensure timely delivery of CI outputs including: - Competitor monitoring & alerts - Pipeline and trial intelligence - Conference and KOL tracking - AI-generated CI reports (PPT/PDF) - Proactively surface “so-what” insights, not just data. 3. Platform Adoption & Value Realization - Drive strong adoption of AlfaKinetic across client teams. - Conduct onboarding, training sessions, and periodic value reviews. - Translate client feedback into clear improvement ideas for product teams. 4. Cross-Functional Coordination - Work closely with: - CI Analysts & Content Teams - Product & Engineering teams - Commercial & Leadership teams - Convert client needs into structured internal briefs and execution plans. 5. Growth & Expansion Support - Identify upsell and cross-sell opportunities (new therapy areas, new modules, custom CI). - Support renewals with clear articulation of delivered value and ROI. - Assist commercial teams with account intelligence and expansion strategies. Required Qualifications & Experience - 4–8 years of experience in: - Competitive Intelligence - Pharma consulting - Market research / strategy - Client success or account management in life sciences. - Strong understanding of: - Pharma pipelines & clinical trials - Global competitive intelligence workflows. - Oncology / specialty / rare disease markets (preferred). - Experience working with global clients (US/EU) is a strong plus. Key Skills & Attributes - Strong stakeholder communication & executive presence. - Ability to translate complex data into strategic narratives. - Highly organized, detail oriented, and ownership-driven. - Comfortable working with AI-powered platforms and analytics tools. - Ability to balance multiple clients and priorities in a fast-growing environment. - Founder-mindset: proactive, accountable, and solution-oriented. Why Join Anervea - Work with cutting-edge AI-driven CI platforms used by global pharma leaders. - Direct exposure to senior CI, strategy, and commercial leaders worldwide. - Opportunity to shape how competitive intelligence is delivered in the AI era. - High ownership, fast learning, and strong growth trajectory.

Requirements

• Client Relationship Management
• Analytical Skills
• Stakeholder Communication

Qualifications

• 4-8 years of experience in Competitive Intelligence
• Pharma consulting
• Market research / strategy

Preferred Technologies

• Client Relationship Management
• Analytical Skills
• Stakeholder Communication

About the company

Anervea is an AI-native pharma intelligence company building platforms for Competitive Intelligence, Commercial Analytics, and Real-World Evidence-driven decision-making.