Client Relationship Manager

About the job

Company Description MUV Hospitality operates “The Terrace,” a restro-lounge and bar situated at Shopprix Mall in Ghaziabad, Vaishali. Role Description We are seeking a full-time Client Relationship Manager for our real estate business, to work on-site at our Ghaziabad location. The role involves managing and nurturing client relationships, coordinating with clients to understand their requirements, maintaining communication, and ensuring client satisfaction. The individual will act as a point of contact for clients, provide assistance in arranging site visits, address client inquiries, and work closely with internal teams to ensure smooth transactions and a superior client experience. Qualifications • Strong client relationship management and communication skills, with a focus on client satisfaction and building rapport. • Experience in managing customer queries, maintaining professional interactions, and resolving client concerns efficiently. • Organizational and time-management skills to effectively coordinate client requirements and follow up consistently. • Proficiency in CRM tools, Excel, and other relevant software to maintain and track client data. • Ability to work independently, manage multiple tasks, and prioritize in a fast-paced environment. • Knowledge of the real estate market and customer service practices is an advantage. • Bachelor’s degree in Business Administration, Marketing, or a related field is preferred. Location - Vaishali, Ghaziabad, UP Experience - 6 months to 4 years Note - Candidates from Real Estate and Hospitality Background are preferred.

Requirements

• Client relationship management
• Communication skills
• Customer query management
• Time-management skills
• Knowledge of real estate market

Qualifications

• Bachelor's degree in Business Administration
• Bachelor's degree in Marketing
• Bachelor's degree in a related field

Preferred Technologies

• Client relationship management
• Communication skills
• Customer query management
• Time-management skills
• Knowledge of real estate market

About the company

MUV Hospitality operates “The Terrace,” a restro-lounge and bar situated at Shopprix Mall in Ghaziabad, Vaishali.