Client Success Associate

About the job

Job Overview We are looking for a passionate and customer-oriented to join our team. This is an entry-level opportunity ideal for fresh graduates who are eager to build a career in client relationship management and SaaS/product companies. You will support onboarding, assist customers in understanding the product, and ensure they have a smooth and successful experience throughout their journey with us. Qualifications And Skills • Bachelors degree in Business Administration, Commerce, Marketing, Communication, or related field. • Freshers are encouraged to apply. Roles And Responsibilities: • Assist in onboarding new B2B clients and guiding them through product setup. • Provide basic product training and demonstrations to customers. • Respond to client queries via email, calls, or chat in a timely manner. • Coordinate with internal teams (Sales, Product, Support) to resolve customer issues. • Track customer interactions and update CRM systems. • Collect customer feedback and share insights with the team.

Requirements

• Communication
• Account Management
• Customer Support
• Onboarding
• Attention to Detail

Qualifications

• Bachelor’s degree in Business Administration, Commerce, Marketing, Communication, or related field

Preferred Technologies

• Communication
• Account Management
• Customer Support
• Onboarding
• Attention to Detail