Client Success Delivery, Sr. Associate

About the job

Responsibilities: • Responsible for ongoing day-to-day client deliverables on assigned accounts. • Responsible for execution for client deliverables, orders, and management on assigned accounts. • Manage all aspects of assigned technical and creative projects, including project planning, fact-finding, execution, timing, functionality, troubleshooting, quality, and cost with manager support. • Provide problem recognition, research, isolation, and resolution steps with Manager support. • Work closely with cross-functional departments to set project expectations, priorities, and deadlines and effectively communicate client requests, concerns, and feedback to internal teams. • Responsible for updating and maintaining client training and knowledge documentation. • Attend and participate in client calls, manage status reports and provide meeting minutes. Requirements: • Excellent project management and communication skills. • Detail-oriented with strong troubleshooting, analytical, and problem-solving abilities. • Strong interpersonal skills. • Must be available for a flexible work schedule to accommodate clients on advertising deadlines. • Must possess a strong work ethic, be self-motivated, and have a team player mentality. • Ability to manage multiple projects in a fast-paced environment. • Must be thoroughly computer literate.

Requirements

• project management
• communication
• troubleshooting
• analytical skills

Qualifications

• Bachelor’s degree
• 2+ years in advertising or client management or project management

Preferred Technologies

• project management
• communication
• troubleshooting
• analytical skills

About the company

Ansira is dedicated to client success and delivers seamless solutions in a fast-paced environment for marketing, advertising, and client management.