Client Success Executive

About the job

About Company Collegedunia is an education portal, matching students with the best colleges in India & abroad. We help in college research, exam prep tips, application process & also provide insights on-campus life. Launched in 2014, we are the highest ranked portal by Similar Web in education. We have also been awarded as - Best Educational Portal- by IAMAI in 2017, and listed by TechinAsia as Top 100 Startups in Asia. Collegedunia is fueled by the energy of over a 1000 individuals having an average age around 25 years. The talent pool comprises data analysts, engineers, designers, writers, managers, marketers, which is increasing at 10% every month. Location: Gurugram Job Type: Full-time Pay Range: Upto 4 LPA Key Responsibilities: • Lead contract negotiations and oversee a seamless onboarding experience for new clients. • Foster and maintain long-term client relationships through exceptional service and communication. • Develop and execute client retention strategies to drive sustained business growth. • Collaborate with internal teams to ensure client requirements and expectations are consistently met. • Collect and act on client feedback to enhance service delivery and satisfaction. • Maintain organized records of all client interactions, agreements, and business development efforts. • Prepare and present regular reports on client engagement, satisfaction, and growth metrics to management. Requirements: • Bachelor’s degree from Tier 2 College Or experience in client servicing, or a related role. • Strong communication and interpersonal skills, with the ability to manage and nurture client relationships effectively. • Ability to work collaboratively with cross-functional internal teams to meet client needs. • Proficiency in MS Excel and Basic understanding of digital marketing concepts is a plus. • Ability to understand client needs and confidently present tailored solutions. • Strong organizational skills, attention to detail, and a collaborative mindset. • Ability to join immediately and work from or relocate to the work location (Delhi NCR candidates preferred) Share your resume to with subject line - "Client Success Executive | (Your Name)"

Requirements

• Client Relationship
• Contract Negotiation
• Client Retention Strategies
• Communication Skills

Qualifications

• Bachelor’s Degree

Preferred Technologies

• Client Relationship
• Contract Negotiation
• Client Retention Strategies
• Communication Skills

About the company

Collegedunia is an education portal, matching students with the best colleges in India & abroad. We help in college research, exam prep tips, application process & also provide insights on-campus life. Launched in 2014, we are the highest ranked portal by Similar Web in education. We have also been awarded as - Best Educational Portal- by IAMAI in 2017, and listed by TechinAsia as Top 100 Startups in Asia.