Client Success Manager

About the job

🚀 We’re Hiring: Client Success Manager (CSM) – Digital Synergie Are you someone who loves building strong client relationships and ensuring exceptional service delivery? Digital Synergie is looking for a Client Success Manager who can take ownership of client experience and drive long-term retention. 🔹 About the Role As a Client Success Manager, you will be the bridge between our clients and internal team, ensuring smooth execution, clear communication, and consistent results. --- 🎯 Key Responsibilities - Manage and maintain strong relationships with existing clients - Handle client onboarding after deal closure - Coordinate with internal teams (design, ads, content) for timely delivery - Conduct regular client calls and provide performance updates - Address client queries, feedback, and concerns proactively - Ensure high client satisfaction and retention - Identify upsell opportunities and contribute to account growth >--- ✅ What We’re Looking For - 1–3 years experience in client servicing / account management (agency experience preferred) - Strong communication and relationship-building skills - Ability to manage multiple clients efficiently - Problem-solving mindset with ownership attitude - Basic understanding of digital marketing is a plus --- 💼 Compensation - ₹20,000– ₹25,000/month (based on experience) - Performance-based growth opportunities >--- 📍 Location- [Midnapore, West Bengal / Remote / Hybrid] >--- 🔥 Why Join Digital Synergie? - Fast-growing real estate marketing agency - High-growth learning environment - Direct exposure to business strategy and scaling - Opportunity to grow into leadership roles >--- 📩 How to Apply Send your resume to: contact@digitalsynergie.com Or DM directly with subject: “CSM Application – Digital Synergie” --- If you’re ready to take ownership, grow fast, and build strong client relationships—this role is for you.

Requirements

• Client Relationship
• Communication
• Problem Solving
• Digital Marketing

Qualifications

• 1–3 years experience in client servicing
• Basic understanding of digital marketing

Preferred Technologies

• Client Relationship
• Communication
• Problem Solving
• Digital Marketing

Benefits

• Performance-based growth opportunities