CRM Automation Operations Manager

About the job

Company Profile: TheraYog is a wellness company deeply committed to excellence in holistic health, combining traditional yoga, Ayurveda, and compassionate care. With online yoga classes, doctor and diet consultations. TheraYog integrates ancient wisdom with modern convenience. Qualification: Bachelor's degree in any field. Location: A73, Sector 65, Noida (Nearest metro Station Sector 62) Job ... Description / Job Responsibilities: 1. Website & Hosting Management • Manage WordPress sites: updates, uptime, troubleshooting. • Oversee hosting accounts & domain renewals. • Ensure smooth functioning of plugins. • Update Shopify stores. 2. API Setup & Integrations • Configure/manage payment gateways & APIs. • Manage Shopify, Shiprocket, WhatsApp APIs. • Set up and monitor webhooks for payments, LMS platforms, and logistics. • Troubleshoot integration issues quickly. 3. LMS & E-commerce Platforms • Manage LMS platforms: course setup, automation, user management. • Ensure seamless student & customer experience 4. Automation & Tech Tools • Optimize workflow automation. • Leverage productivity tools. • Coordinate between marketing and operations for smoother execution. 5. Digital Marketing & Campaign Management • Manage social media platforms (Instagram, YouTube, LinkedIn) for growth. • Plan, execute & optimize paid campaigns (Meta, Google, YouTube). • Apply SEO best practices for content & website visibility. • Run email and WhatsApp marketing campaigns (automation flows). • Track & analyze campaign performance with actionable insights. 6. Analytics & Reporting • Develop and maintain dashboards (Google Analytics, Tableau, Power BI). • Monitor website uptime and performance metrics. • Provide reports on funnels, customer journeys, and campaign ROI. Desired Profile of the candidate: Required Skills & Qualifications • Bachelor’s degree in any field. • 7+ years’ experience in Digital Marketing execution (ads, SEO, campaigns), WordPress, hosting, and domain management, Digital Marketing execution. • Familiar with Shopify, LMS platforms (Knorish or similar). • Good knowledge of API integrations, payment gateways, automation tools. • Experience with CRM/ERP systems (Zoho, Odoo, Freshworks). • Familiarity with analytics & tracking (Google Analytics, Tableau, InsightIQ). • Proficiency in email/WhatsApp marketing tools. • Basic design/editing ability (Canva or similar). • Strong organizational and documentation skills. • Problem-solving mindset with ability to troubleshoot across systems. Preferred Background • Organized, proactive, and comfortable working across multiple systems. • Interest in wellness, yoga, and holistic health (a big plus).

Requirements

• Digital Marketing
• WordPress
• Hosting Management
• API Integrations
• Shopify
• SEO
• Analytics Tools

Qualifications

• Bachelor's degree

Preferred Technologies

• Digital Marketing
• WordPress
• Hosting Management
• API Integrations
• Shopify
• SEO
• Analytics Tools

About the company

TheraYog is a wellness company deeply committed to excellence in holistic health, combining traditional yoga, Ayurveda, and compassionate care. With online yoga classes, doctor and diet consultations. TheraYog integrates ancient wisdom with modern convenience.