CRM Specialist

About the job

Role Description This is a full-time on-site role for a CRM (interiors) position located in Bengaluru. The CRM Specialist will manage customer relationships, facilitate effective communication between the organization and its clients, and ensure client satisfaction throughout the customer journey. Responsibilities include overseeing sales processes, handling customer queries, managing interior design projects, and ensuring the timely delivery of services. Qualifications: • Strong Customer Relationship Management (CRM) and Sales skills • Excellent Communication skills to effectively engage with diverse clients and teams • Proficiency in Analytical Skills to evaluate customer data and improve processes • Project Management expertise to efficiently oversee timelines and deliverables • Ability to collaborate within cross-functional teams and deliver a seamless client experience • Attention to detail, organizational skills, and a customer-focused attitude • Relevant experience or qualifications in Sales, CRM, or Project Management

Requirements

• Customer Relationship Management
• Sales
• Communication Skills
• Analytical Skills
• Project Management
• Organizational Skills

Qualifications

• Sales
• CRM
• Project Management

Preferred Technologies

• Customer Relationship Management
• Sales
• Communication Skills
• Analytical Skills
• Project Management
• Organizational Skills