Customer Finance Manager

About the job

Relocation Assistance Offered Within Country Job Number #170818 - Mumbai, Maharashtra, India Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. Role Summary/Purpose: In this strategic commercial finance role, you will drive branch profitability by optimizing trade spend ROI and translating complex data into actionable growth strategies. You will manage the full customer and operational lifecycle—from claims and receivables to warehouse billing and budget control—while ensuring the branch meets its annual P&L targets. Acting as a key steward of internal controls, you will uphold SOX compliance and conduct regular field visits to align financial strategy with on-the-ground market execution. Responsibilities: • Trade Spend Management: Planning and handling trade spends for the branch, across various packs and Retail Environments, collaborating with the Branch Retail Environment (RE) Manager to ensure a return on investment approach is instilled in trade spends. • Trade Investment Optimization: Analyze and evaluate the Return on Investment (ROI) of trade spending and promotions across key retailers and channels. • Data & Insights: Harness data and analytics tools to translate complex data into clear, actionable commercial insights and recommendations for senior leadership. • Customer Management: Coordinate customer operations including new customer appointments, receivables management, claims settlement, tax issues, and ensuring the detailed execution of full and final settlements. • Warehouse Management: Handle warehouse billing and maintain strict control measures to ensure compliance and efficiency. • Budget Management: Handling branch overheads to keep expenditures within budget while ensuring timely settlement of expense claims according to established processes. • Financial Performance: Drive the delivery of the branch P&L to meet annual financial targets. • Internal Controls: Uphold a robust internal control environment, ensuring compliance with SOX regulations and other internal requirements. • Field Visits: Conduct regular visits to warehouses, stockists, and markets to stay connected with operations and ensure alignment with interpersonal goals. Required Qualifications: • Education: A Chartered Accountant (CA) qualification is essential for this role. • Experience: A minimum of 7 years of proven professional experience in finance or commercial strategy. • Financial Competence: Demonstrated strength in financial leadership, budget management, and internal controls (SOX). • Analytical Skills: Ability to leverage data and analytics tools to translate complex information into clear commercial recommendations. Preferred Qualifications: • Industry Experience: Prior experience within the Consumer Packaged Goods (CPG) sector is highly preferred. • Soft Skills: Proven ability in leadership, collaboration, and influencing cross-functional teams. • Strategic Thinking: Experience in scenario planning and modeling consumer willingness-to-pay to drive strategic shifts. Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer.

Requirements

• Finance
• Commercial Strategy
• Data Analysis
• Trade Management

Qualifications

• Chartered Accountant (CA)
• 7+ years of experience in finance or commercial strategy

Preferred Technologies

• Finance
• Commercial Strategy
• Data Analysis
• Trade Management

About the company

Colgate-Palmolive Company is a global consumer products company specializing in various personal and home care products. They are known for their commitment to sustainability and innovation, aiming to create a healthier future for people and their pets.