Customer Relations

About the job

Revfer is a live AI-powered platform for small businesses. We're looking for someone who can help new business owners get set up on the platform, make sure they're getting value from the tools, and turn them into happy long-term customers. About Revfer We built an AI platform that helps small businesses compete with bigger companies. Customer service automation that handles questions 24/7, content generation for social media and email ... What You'll Do You're the person who makes sure every business owner who signs up for Revfer actually gets value from it. - Onboarding new business owners onto the platform - Teaching business owners how to use the tools - Checking in with active users ... help shape how a company treats its customers.

Requirements

• Customer Success
• Onboarding
• Account Management
• Communication
• Technical Support

Qualifications

• Experience in customer success or onboarding, ideally for a software or SaaS product

Preferred Technologies

• Customer Success
• Onboarding
• Account Management
• Communication
• Technical Support

About the company

Revfer is a live AI-powered platform for small businesses, focusing on automating customer service and helping new business owners succeed on the platform. Their product assists small businesses in competing with larger firms through various tools and services.