Customer Sales Support Executive

Glaubetech Inventions Pvt Ltd

Kozhikode • Not disclosed

Yesterday

On-Site

About the job

Responsibilities: • Provide timely and professional support to customers via chat, email, and calls. • Understand and resolve software-related issues by guiding users through technical steps. • Collaborate with the technical and development teams to escalate and track unresolved issues. • Maintain records of customer interactions and solutions provided. • Assist in software demo, onboarding and training sessions for new clients. • Gather customer feedback to help improve product performance and usability. Requirements: • 1–2 years of experience in customer support or software support roles. • Excellent communication and problem-solving skills. • Educational qualification: Open to any discipline. • Strong customer-oriented approach with patience and professionalism. • Ability to multitask and manage priorities effectively in a fast-paced environment.