Customer Service Associate

About the job

About the Role The Customer Service Associate will be responsible for engaging with customers through chat processes, ensuring their queries are addressed efficiently. Responsibilities • Handle customer inquiries through chat. • Provide accurate information and support to customers. • Maintain a high level of customer satisfaction. Qualifications • Graduate freshers and HSC with experience can apply (Commerce & Arts can Apply). Required Skills • Excellent verbal and written communication skills. • Basic computer knowledge. Preferred Skills • Experience in customer service is a plus. Pay range and compensation package • Details regarding the pay range or salary will be discussed during the interview process. Equal Opportunity Statement Firstsource follows a fair, transparent, and merit-based hiring process. We are committed to diversity and inclusivity in our workforce.

Requirements

• Verbal Communication
• Written Communication
• Customer Service

Qualifications

• Graduate
• HSC

Preferred Technologies

• Verbal Communication
• Written Communication
• Customer Service

About the company

Firstsource is dedicated to engaging customers and providing efficient support through various communication channels.