Customer Success Associate

About the job

Responsibilities • Deliver professional and courteous support during incoming customer calls, ensuring a seamless service experience. • Respond to questions, concerns, and escalations with a solution-oriented approach. • Log all customer interactions accurately and make sure follow-ups are completed on time. • Share clear, helpful, and timely information to guide customers toward resolving their issues. • Collaborate with internal teams to escalate and handle complex cases that require additional attention. Requirements Work Schedule: 5-day workweek with 2 rotating days off Shifts: Rotational shift structure Transport: Two-way cab service provided Qualifications • Strong verbal communication skills (C1 level proficiency required) • Open to candidates who are Undergraduates or Graduates • At least 1 year of international customer support experience

Requirements

• Customer Support
• Verbal Communication
• Problem Solving

Qualifications

• Undergraduate
• Graduate

Preferred Technologies

• Customer Support
• Verbal Communication
• Problem Solving

About the company

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