Customer Success Engineer

About the job

Job TYittle: Customer Success Engineer! We are seeking for Customer Success Engineers to join our team in Bangalore, Karnataka. This full-time role is the crucial link between providing effective technical support and fostering strong customer relationships. If you have a strong IT foundation and excellent people skills, we want to hear from you! Key Responsibilities Include: • Providing first-level technical support for Microsoft Office tools, SQL Server, and basic networking/internet issues. • Building and maintaining strong client relationships, conducting user onboarding, and providing tailored technical solutions. • Documenting support issues and resolutions accurately. Technical Skills: • Working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint) • Familiarity with Microsoft SQL Server • Understanding of Networking fundamentals • Proficiency in Internet troubleshooting • Ability to learn new tools and technologies quickly

Requirements

• Technical support
• Client relationship management
• Documentation

Qualifications

• Strong IT foundation
• Excellent people skills

Preferred Technologies

• Technical support
• Client relationship management
• Documentation