Customer Success Manager

About the job

We are seeking a dedicated Customer Success Manager to join our Security Operations Center team. The ideal candidate will be responsible for ensuring client satisfaction, retention, and successful implementation of our security solutions. Responsibilities: - Act as the primary point of contact for SOC clients. - Understand client goals and challenges. - Collaborate cross-functionally with sales, technical, and support teams. - Conduct regular check-ins, reviews, and performance assessments with clients. - Monitor client satisfaction and gather feedback.

Requirements

• Client Relationship Management
• Security Operations Knowledge
• Project Management
• Interpersonal Skills
• Data Analysis

Qualifications

• Bachelor’s degree in computer science, Information Technology, Business Administration, or related field
• Relevant certifications would be advantageous

Preferred Technologies

• Client Relationship Management
• Security Operations Knowledge
• Project Management
• Interpersonal Skills
• Data Analysis

Benefits

• Competitive salary package
• Opportunity to work with cutting-edge security technologies
• Professional development and training opportunities

About the company

Eventus Techsol is a company focused on delivering security solutions through its dedicated Security Operations Center.