Customer Success Manager

About the job

Role Overview: As a Customer Success Manager, you will own the customer journey from onboarding to renewal. Key Responsibilities: • Serve as the primary point of contact throughout the customer lifecycle. • Manage end-to-end onboarding and account activation. • Drive product adoption and ensure customers achieve measurable value. Preferred Candidate Profile: • 2–3 years of experience in the SaaS / IT industry. • Strong understanding of digital marketing and customer lifecycle engagement.

Requirements

• Customer Lifecycle Management
• Data Analytics
• Communication
• SaaS Management
• Relationship Management

Qualifications

• 2-3 years experience
• Experience with product analytics tools

Preferred Technologies

• Customer Lifecycle Management
• Data Analytics
• Communication
• SaaS Management
• Relationship Management

Benefits

• Flexible working environment
• Opportunities for growth
• Innovative culture